Services & Supports


1、Hotline Hothelp

 FCM provide hot line service, If you want to know our machines or have any questions or after-service problems about our machines, please click"contact us",and we will reply you immediately.

2、Remote Service

  After receiving your service requirement, FCM will contact you with phone, website app immediately to help you analysis the problems occured. 

3、On-site Service

If the problems can not be solved by remote technical support, we will arrange engineers to service for you. Engineers will provide emergency plans accordingly.

4、Training Service

FCM have professional technical team. After the finish of turn-key projects, we can provide you professional skills traning including operation,maintenance, production. And we also help you build a professional operation team.

5、Spare Parts

   FCM provide high quality and reailable spare parts. We have spare parts at stock to make sure your plant running smoothly.

6、Customer Care

We will visit customer regularly to know the customer s' needs, and we always listen to them. 

7One-stop Service  

We provide a turn-key project including pre-sales consulting, 3D design, civil design, steel strucutre design,production, logistics,installation guide, training.

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